63 | Annual Report | 2025-2026 HR Policy and Processes In FY 2026, Arohan made significant strides in revisiting the HR policies and processes to align them with the New Labour Code and enhancing the employee experience. These efforts were aligned with industry-leading practices and stringent information security standards, aimed at ensuring compliance, consistency, fairness, and operational excellence across the organisation. As part of this initiative, a wide range of policies, including Referral Policy, Confirmation, Exit Policy, Staff Loan Policy, Leave Policy, Working Hour and Attendance Policy, Tour and Travel Policy and the Arohan Code of Conduct, were thoroughly reviewed and updated. This comprehensive revamp has reinforced a culture of equity, transparency, and accountability at every level of the organisation. It has also provided Arohan with a cohesive and standardized HR framework, resulting in improved efficiency, better employee experience, and stronger alignment with organisational values and goals. Employee Engagement Initiative As part of our continued focus on strengthening employee engagement and fostering a sense of belonging, the following initiatives were undertaken in FY 2026: 1. Standardization of Engagement Calendar: A structured and uniform engagement calendar was implemented across all locations to ensure consistency, better planning, and wider participation in employee-centric activities. 2. Employee Connects & Contests: Roll out of regular employee connect sessions along with engaging contests designed not only for employees but also for their kids and families. These initiatives aim to enhance bonding, inclusivity, and overall engagement beyond the workplace. 3. Muskan Ke Pal – Monthly Connect Programme: Muskan Ke Pal serves as a flagship monthly engagement platform, bringing employees together through: ● Interactive and refreshing activities ● Open forums for connection and collaboration ● Virtual birthday celebrations to recognize and appreciate employees This programme is designed to create a positive, inclusive, and vibrant work culture while strengthening emotional connect across teams. 4. SOCIAL, internal communication platform: Arohan SOCIAL is an end-to-end communication platform for all the employees of Arohan. The app is designed to keep our Arohan family connected and informed like never before. This comprehensive platform offers a wealth of features, allowing employees to access the latest business updates, policies, notices, contest details, R&Rs, and many more - all in one place and in the language of their choice. The application is available in the employee portal - MeraArohan for both web and mobile versions. By embedding automation across the employee lifecycle, Arohan continues to advance its peoplefirst vision with a strong foundation in efficiency, transparency, and innovation. These initiatives not only optimize HR operations but also enhance employee satisfaction—ensuring that every touchpoint reflects the organisation’s values of care, trust, and progress. HR PRACTICES Inclusive and Merit-Based Hiring At Arohan, our hiring philosophy is rooted in the principles of equal opportunity, fairness, and meritocracy. We are committed to cultivating a diverse and inclusive workforce where individuals are evaluated solely on their skills, qualifications, and potential, regardless of age, gender, marital status, disability, nationality, or religion. Our talent acquisition process draws from a broad spectrum of sources, including employee referrals, direct applications, and internal mobility, ensuring we identify and attract top talent from both within and outside the organisation. Each application undergoes a thorough and unbiased evaluation, reinforcing our dedication to building a workplace that reflects equity, opportunity, and excellence.
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