| 14 Annual Report | 2024-2025 At the core of Arohan’s business, is our commitment to providing accessible credit to individuals at the bottom half of the socio-economic pyramid. Through our joint liability group model, we offer a range of financial services, including loans from INR 25,000 to INR 1,00,000, designed to foster the socioeconomic growth of our customers. Our solutions are tailored to empower individuals and improve their quality of life, helping them achieve their goals. Our ArohanPrivilege platform offers a seamless digital loan experience, designed specifically for our valued customers. With this pioneering platform, individuals can easily apply for and receive loans from the comfort of their homes, with funds transferred to their accounts in minutes. This solution not only enhances service excellence but also empowers our customer service teams to focus on identifying and serving new customers who are ready to benefit from Arohan’s financial solutions. MSMEs are vital to India’s economy, and Arohan is dedicated to providing tailored credit solutions to meet the specific needs of micro enterprises. With our Micro Enterprise Loan Programme, we offer loans ranging from INR 75,000 to INR 2 Lakhs, ensuring that small businesses have access to the working capital they need to grow and thrive. By understanding the unique challenges of these enterprises, we provide flexible and personalised solutions to help them succeed. Arohan takes pride in offering a range of solutions to meet the diverse needs of microfinance customers through our MFI Alliances vertical. This includes strategic partnerships to source and collect credit for smaller microfinance entities, as well as term loan services up to INR 30 Cr. By diversifying our approach, we ensure that our customers – whether they are smallscale microfinance entities or individuals – can access the right credit solutions at the right time. Tailored Organic Credit Solutions ArohanPrivilege: Empowering through Digital Lending MFI Alliances for Broader Access Supporting Micro Enterprises with Flexible Loans Growth through the lens of Sustainability
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